Quality Assurance and Quality Control

Quality assurance and quality control are often used interchangingly by error. these two are different terms and have different meaning.
Quality Control (QC):
►“The operational techniques and activities that are used to fulfil requirements for quality” (ref: ISO 9000)
►QC is an inspection function.
►QC requires the performance of the necessary observations, testing & documentation that verifies the work performed meets or exceeds requirements.
Quality Control makes sure the results of what you’ve done are what you expected.
The processes of quality control involve calibration, sampling and documenting reviews.
Quality Assurance (QA)
►“All those planned and systematic activities implemented to provide adequate confidence that an entity will fulfil requirements for quality” (ref: ISO 9000)
►QA is an audit function, used to verify that QC is being performed and performed effectively & efficiently.
Quality Assurance makes sure you are doing the right things, the right way.
Measurement is a vital aspect of Quality Assurance.
The Quality Assurance is to do with standards, processes, and policies are in place and carried out; to recommend and implement improvements to them, and to ensure that the people that need to know about them know about them. QA “audits” or “reviews” are intended to determine the efficacy of these processes, and policies.
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Originally posted 2011-04-06 01:20:00.

Roles and responsibilities of Quality Assurance Manager

The Quality Assurance Manager of the organization typically Owns the Quality Management System. In smaller organizations, he reports to the top management directly.In a larger organization this position reports to the overall head of Quality (Such as Director, Vice President …). In all cases there is a clear distinction and separated from the Operations Management. This is maintained to protect the independence of the position. This position calls for a clarity of purpose and a clear vision of the senior management. He represents the organization in the absence of a separate Management Representative during the external audits and other third party audits.
He is supported by the Quality Auditors and in some cases Quality Executives.Typical roles and responsibilities of a Quality Assurance Manager will be either full or some of the below list.

  1. He is responsible to promote the quality culture throughout the organization.
  2. Responsible to Develop, Implement, Maintain and update a high quality plan to ensure that the organizations quality management system is in compliance with the corporate policies and quality system needs.
  3. To interact effectively with operations teams and operational process owners, to ensure that the quality system meets the requirements.
  4. Ensure that the Quality System is in compliance with national and international regulations.
  5. Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to Quality Assurance team
  6. responsible for internal audits, plan, monitor and implement.
  7. Support the organizational business objectives, through establishing and monitoring of the quality objectives
  8. Setting up and monitoring or document and record control within the organization.
  9. Laisoning with external auditors such as regulators, certification bodies and customer auditors and agree and implement the program
  10. Identify, plan and implement the quality related training across the organization
  11. Organize and manage the Quality Assurance function in line with the organizational policies
  12. Ensure identified non conformance are resolved in a timley manner for both internal and external audits
  13. Resolve customer complaints and  ensure necessary changes are made to quality system to prevent recurrence
  14. Collating and analyzing performance data and charts against defined parameters and reporting to relevant stakeholders.
  15. Plan, monitor and implement the supplier audit program and supplier approvals.
  16. Usage of statistical tools to ensure right decisions are made

Typical qualifications needed for a Quality Assurance Manager

  1. Bachelor s Degree or higher in an applied science or engineering field.
  2. Exhibit a passion for the company s Essence, Global Imperatives, Corporate Direction.
  3. Desire to own decisions and take responsibility for outcomes.
  4. Willingness to travel when required.
  5. Willingness to continually embrace personal and professional development
  6. 5 years prior experience in Quality Assurance function including the below
  • Demonstrated experience working with suppliers and external parties
  • Demonstrated exceptional written and oral communication skills.
  • Proficiency in Microsoft Office and other relevant tools.
  • Proficiency in usage of analytic tools.
  • Experience in quality management systems.
  • Experience in quality system audits.
  • Demonstrates a passion and a responsibility for consumer.
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Originally posted 2013-12-08 04:04:00.

Some formating rules for creating software friendly resume

If you are applying for job at a large firm, it is most likely that your resume is going through the first filter. A software. A software friendly resume has good chances of getting through the first filter
To make your resume getting through this software, one of the main areas to be addressed is formatting used in creating the resume. There are various software in the market. A resume is a very important tool you use in your Job Search. Here are some tips for making a software friendly resume.

  1. Do not place your contact information in the header of your resume, because filtering software can be set to ignore headers and footers so there is a risk this information will be deleted.
  2. Choose a conservative font such as Verdana, Arial, Tahoma, or Calibri.
  3. Serif fonts, such as Times Roman or Cambria may be rejected by screening software.Do not use any script fonts. 
  4. The smallest font size to use for the body of your resume should be 11 point. “Any smaller may not be considered.
  5. Strict NO to use of graphics and logos.
  6. Content in the tables may be lost.
  7. No borders to be used. this will be a trouble.
  8. Use at least  one-inch margin top and bottom. 
  9. Do not use any lines that cross the entire page from margin to margin, because “some filters have been created that will reject a document for nothing more than having a single line run continuously across the page. It is considered as the end line.

These tips will mostly help getting through the  software for the keywords. though the filters are on the Keyword, the formatting plays a role in understanding the content.

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Originally posted 2013-10-07 01:11:00.