Quality Assurance and Quality Control

Quality assurance and quality control are often used interchangingly by error. these two are different terms and have different meaning.
Quality Control (QC):
►“The operational techniques and activities that are used to fulfil requirements for quality” (ref: ISO 9000)
►QC is an inspection function.
►QC requires the performance of the necessary observations, testing & documentation that verifies the work performed meets or exceeds requirements.
Quality Control makes sure the results of what you’ve done are what you expected.
The processes of quality control involve calibration, sampling and documenting reviews.
Quality Assurance (QA)
►“All those planned and systematic activities implemented to provide adequate confidence that an entity will fulfil requirements for quality” (ref: ISO 9000)
►QA is an audit function, used to verify that QC is being performed and performed effectively & efficiently.
Quality Assurance makes sure you are doing the right things, the right way.
Measurement is a vital aspect of Quality Assurance.
The Quality Assurance is to do with standards, processes, and policies are in place and carried out; to recommend and implement improvements to them, and to ensure that the people that need to know about them know about them. QA “audits” or “reviews” are intended to determine the efficacy of these processes, and policies.
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Originally posted 2011-04-06 01:20:00.

Quality Auditor Job Description

A Quality Auditor job involves performing audits either internally or on the supplier. Generally reports to the Quality Assurance Manager. Generally, the scope of the auditor is limited to internal audits. However, the profile includes supplier audits also. The position provides exposure to internal procedures and processes. There are different levels for an auditor to work. He might be assigned with a part of business or assisting the Lead Auditor across the business. The main attribute for an auditor needed in Independence from the process being audited.

The Typical Quality Auditor job description is as below.

  • Develop and coordinate audit schedules with process areas.
  • Generate audits reports, share and coordinate results within the organization.
  • Collect and summarize audit data for metrics and reporting.
  • Collect and summarize audit data for metrics and reporting.
  • Revise, refine, update and recommend changes to policies, procedures, artifacts and local support materials.
  • Issue and monitor non-conformance (CAPA/CPAR) documents.
  • Review corrective action submittals for acceptance.
  • Perform follow-up audits for effectiveness.
  • Develop and revise audit checklists.
  • Analyze and maintain trending data and submit reports, as required.
  • Present audit summaries, lessons learned and recommend actions for continuous improvement.
  • Represent Quality at program kick off meetings and IPP reviews.
Skill Requirements

  • Very good analytical skill.
  • Good investigative and error-spotting skills.
  • Good in number crunching.
  • Good at creating reports using various tools and applications.
  • Should be good at communication and persuasion.
  • Learning to be objective rather than going strictly by the rule book.
  • Being able to perform risk analysis to the satisfaction of the stakeholders or departments.
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Originally posted 2013-10-20 13:26:00.